Technical Data Sheet
Client: UNILAM – retail.
UNILAM is comprised of several brands:
- GUAPA: Women’s apparel
- Lucce: Pajamas and underwear
- Grecco: Men’s apparel
- Pappolino: Children’s apparel
- Paprika: Home goods
Size/Location: Multiple branches throughout the country
Main Objectives: Automate merchandise management processes, enabling real-time stock updates, real-time information, generation of metrics and reports, and tracking of shipments and product deliveries.
Objective and ChallengeBefore implementing the solution, the client:
- Carried out manual controls for incoming and outgoing merchandise.
- The merchandise receiving process took hours, as each received item had to be manually marked on a list.
- Suffered delays in carrying out the controls and updating the stock.
- Had an outdated stock of merchandise, with unreliable and non-current information.
- Had limited visibility and traceability of stock movements.
- Encountered problems tracking the merchandise and knowing its status and location in a timely manner.
Client Objectives:
- Generate metrics and reports from the gathered information.
- Obtain reliable, real-time information on all stock movements (receptions, transfers, returns).
- Automate controls, including:
- Registering stock actually received by each branch
- Traceability of information
- Ability to track shipments and deliveries
- Generate metrics and reports from the gathered information.
The solution
- The process transitioned from manual merchandise control to automated control through the scanning of item labels, significantly reducing the time required for this task.
- Once the control is confirmed, the stock of the merchandise actually received is updated in SAP, allowing knowledge of the real stock received and a faster stock update process.
- Manual transfers and returns are replaced by system-based processes. This generates records of these movements, enabling tracking of their status and automatically updating the corresponding stock increases and decreases at the various locations the merchandise passes through until reaching its final destination.
- All information is traceable, generating records of which user performs each movement, the date and time, the source branch, and the destination branch. In cases where the movement passes through different branches, all information is recorded each time it enters and exits a branch.
Outcomes Achieved
- The automation of the merchandise management process resulted in substantial time savings. For new merchandise reception, the process was reduced from hours or even days to minutes. Time spent correcting entered stock is also saved, as is the time required to generate reports, thanks to the reporting module included in the system.
- Additionally, the system helped identify areas for improvement in the shipment and reception process that had previously gone unnoticed.