Process Automation – HG
Implementation of Qflow as a BPM platform to automate quality management processes, including performance evaluations, customer satisfaction surveys, and supplier assessments. The solution enables the scheduling and automatic execution of evaluation cycles, distributes forms to multiple participants, and consolidates the results into unified reports, supporting compliance with international quality standards through more efficient and traceable […]
Process Automation – Viu Manet
Implementation of Qflow to digitalize the purchase order generation process by automating approvals and centralizing document management. The solution streamlined the purchasing workflow, improved request traceability, and optimized information control.
Retirement Process Automation – Afap Itaú
Automation and traceable management of social security processes through Qflow. The solution detects new cases, applies duplicate-check controls, and centralizes documentation, tasks, and tracking for each application. For retirement benefits, it organizes individual and group workflows, reconciles information with Pensión 2000, manages exceptions to payment rules, prepares payment slips and transfer files, handles communications with BSE, and enables […]
Corporate Service Desk Portal – TERBOL
Implementation of a unified Service Desk system based on Qflow to centralize and route Information Technology (IT) and General Services requests. The platform enables the quick creation of tickets, classifying incidents by priority, region, and technical category (infrastructure, mobile applications, Terbolnet, Power BI). It automates assignment and direct routing to the responsible teams, providing metrics […]
Automated Order Release – TERBOL
Development of an automated workflow for the evaluation and release of blocked orders. The system periodically audits held orders by applying configured business rules, such as rejection based on zero value, and automatically releases them through web services. Orders that do not meet the automatic requirements are escalated to a manual review process, optimizing commercial […]
Product Returns and Internal Logistics Management – TERBOL
Implementation of an end-to-end returns process using Qflow and a native Android mobile application. The solution enables sales representatives to scan products on-site and generate PDF receipts upon delivery, triggering a structured validation workflow. The solution also automates monthly consolidation, credit note generation, and merchandise control, ensuring traceability of goods received into the warehouse and […]
Process Automation – ENTEL
Implementation of Qflow as a BPM platform to manage administrative and operational processes, including ticket management and expense reporting, providing greater control and visibility into every process.
Process Automation
Implementation of a Qflow-based automation ecosystem to manage critical business processes related to credit card applications, prepaid card issuance, and loan requests. The solution integrates OCA’s proprietary applications with external services for identity verification, security controls, and credit assessment, enabling branch and call center teams to process applications in real time while ensuring high availability, […]
Process Automation – República AFAP
Implementation of Qflow-based processes to manage retirements, pension withdrawals, and contract administration. The solution enables structured workflow management for requests, improving traceability, control, and efficiency throughout every stage of the process.
Process Automation – Telefónica
Design of a Qflow-based workflow for evaluating corporate business opportunities, integrating commercial, credit, and internal systems. The solution streamlined the evaluation, approval, and monitoring processes for new business opportunities.