Process monitoring – MIDES
Automation of monitoring processes for MIDES programs, designed to record family visits, food basket deliveries, and elderly well-being initiatives. More than 1,433,641 workflows have been created on the platform to support these operations.
SURF – MIDES
Implementation of the SURF platform to manage surveys and field data collection, supporting the creation of 198 survey forms. The solution covers the entire social intervention lifecycle, from identifying needs through censuses and field surveys to case closure within the system.
Fingerprint capture module – Ministerio del Interior
Extension of the ePrios platform for the National Directorate of Forensic Police, introducing the digitization of the fingerprint capture process and its integration with the existing system. This enhancement laid the foundation for fingerprint-based biometric identity verification, providing the highest level of accuracy in identity validation.
ePrios – Ministerio del Interior
Development of ePrios, a web-based platform for Uruguay’s National Directorate of Forensic Police, modernizing the country’s criminal identification and criminal records management processes, including operations at Uruguayan embassies abroad. The modernization project migrated the system from a desktop application to a web platform, eliminating the need for local software installations at each police headquarters while […]
SGC | OASIS – Ministerio del Interior
Maintenance of the Prison Management System (SGC), used to manage inmate movements, visits, meal services, and other processes related to correctional facilities. Additionally, OASIS—an extensible survey platform based on international standards for the prison system—was implemented to support data collection and assessment within correctional institutions.
SGSP – Ministerio del Interior
Migration and maintenance of the Public Security Management System (SGSP), focused on the core module for recording security incidents, used to manage police reports and incidents nationwide. The project also included the implementation of changes required by Uruguay’s new Criminal Procedure Code, including real-time integrations with the Public Prosecutor’s Office and other government agencies.
Process Automation – Pronto+
Automation of processes related to customer complaints, card requests and cancellations, and user account creation, modification, and deactivation. The platform helps ensure compliance with regulatory requirements while providing full traceability of every request and ensuring adherence to established deadlines.
Case Manager – URUTEC
Development of a Case Manager solution to manage and process fraud alerts related to domestic interbank transfers within BEVSA’s (Uruguay’s Electronic Stock Exchange) jurisdiction. The platform enables case analysis, risk list management, and continuous feedback to fraud detection models, improving their accuracy over time.
Document Management – BPS
Electronic and physical document management for BPS. Intellikon AF manages the institution’s physical archives across all departments of the country. The solution integrates with the electronic records management system to manage document storage, retention periods, and the secure disposal of obsolete records, while also managing the movement of physical files between offices.
Administrative, commercial, and operational processes – Itaú
Use of Qflow to manage administrative, commercial, and operational processes, including product approval automation, claims management, and account opening for both individuals and legal entities. The solution integrates with core banking systems, credit bureaus, identity verification services, credit scoring engines, messaging platforms, and compliance tools to automate validations, streamline operations, and provide complete process traceability. […]